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FAQ's
Here you will find the answers to frequently asked questions. Navigate to the topics.
Navigate to the topics:
Information, Contact & Directions
Do you still have available spots?
Below RESERVATION / BOOK NOW You always see the current availability.
How can I contact the Adventure Arena?
Here you can find our catalog. Contact informationCould you please provide the text that needs to be translated into English?
What are the arrival and parking options available?
Around the Adventure Arena, there are plenty of on-site free parking spaces available for cars, tour buses, and coaches, as well as additional parking options within a short walking distance.
Public transportation: Bus, tram, and train stations are located in the immediate vicinity of the Adventure Arena.
What are the opening hours?
Here you can find our catalog. Opening hoursCould you please provide me with the text you would like me to translate into English?
Food, Drinks & Restaurants
Adventure Arena Zurich:
Pizza
Flammkuchen (Alsatian flatbread)
Chicken Wings
Chicken Nuggets
Burgers
Hot Dogs
Chips
Desserts
Aperitif Snack Platters
Aperitif Pizza Platters
Mineral and Soft Drinks
Energy Drinks and Coffee
Restaurants in the Area
Adventure Arena Lucerne:
Pizza
Schnitzel Sandwich
Garlic Bread
Ham and Cheese Toast
Mineral and Soft Drinks
Energy Drinks and Coffee
Restaurants in the Area
Adventure Arena Bern:
Pizza
Chicken Nuggets
French Fries
Garlic Baguette
Hot Dogs
Mineral and Soft Drinks
Energy Drinks and Coffee
Beer, Soft Drinks, and Long Drinks
A grill with an outdoor lounge is available. Available free of charge
Requirements
How many people can play in how large groups?
The individual missions can be played by teams of 2 to 5 people. From larger groups, any number of teams of 2-5 people can be formed. The teams always play among themselves, which means that no unfamiliar persons will be mixed into your team.
What clothes should be worn in the Adventure Arena?
We recommend comfortable casual clothing or sportswear as well as closed-toe shoes such as sneakers.
Do you have to be athletic for adventure games?
No.
What is the minimum age?
Recommended minimum age is 6 years.
Do children need accompanying adults during playtime?
Children under 10 years old need to have a companion with them during the games.
From what age can children visit the arena on their own?
From 10 years old.
Will the children be supervised / accompanied by the staff during their stay?
No.
Are younger siblings allowed to come along?
Yes.
Can pregnant women participate?
Yes, maybe not all missions. You are allowed to support the group.
Is the Spiel Arena wheelchair accessible?
No
Can a dog wait in the arena?
Yes.
Do the participants need to be able to speak German or read it?
No.
Booking & Reservation
Is a reservation necessary?
Basically, you do not need a reservation during our regular opening hours. However, to avoid long waiting times on weekends and holidays, we recommend using our booking system for Saturdays, Sundays, and holidays.
For school classes, companies, and groups of 10 or more people, we also open outside of regular opening hours. Please contact us via email at: info@adventure-arena.ch
If you are registering a **school class** or checking availability, please use the following link. Special conditions for school classes under 16 years old: CHF 22 per student. The first two accompanying persons are free. Valid only for groups of 10 or more people and from Monday to Friday, 10:00–16:00.
Can I book the reservation by phone or email? How can I make a reservation?
Please click here online. ReserveCould you please provide the text that needs to be translated into English?
I am having issues with the online reservation. Where can I get help?
Please contact us at info@adventure-arena.ch
How far in advance should be booked?
You can make reservations for several weeks or days in advance, as well as at short notice, for example on the same day.
Can the game time be rescheduled?
Yes, depending on availability.
Can the date be rescheduled for free?
Yes.
Can the reservation be cancelled free of charge?
Yes.
From how many people can I make a reservation?
Online reservations can be made starting from one person.
We are unsure how many people will actually attend. How should we make a reservation?
The approximate number of people is sufficient for us. If a few more or fewer people come, this is not a problem.
Do we have to pay for all registered participants if not everyone shows up?
No, payment is only for the people who are playing.
Can we make a provisional reservation?
No, you can make a normal reservation and cancel for free if needed.
Can the rooms be booked in advance?
No, the booking is for the playtime, not for the individual rooms. During the booked playtime of 1 or 2 hours, all rooms are available.
Does a table need to be pre-booked?
We recommend booking a table in advance. info@adventure-arena.ch
Is it possible to make a reservation outside of opening hours?
Yes, for groups of 6 people or more - please send your inquiry/registration via email to info@adventure-arena.ch. info@adventure-arena.ch
For reservations outside of opening hours, different prices apply. Please contact us by email.
Can the Adventure Arena be booked exclusively?
Yes, for groups of 10 people or more - please send your inquiry/registration via email to info@adventure-arena.ch. info@adventure-arena.ch
For reservations outside of opening hours, different prices apply. Please contact us by email.
Payment & Prices
What payment methods are available?
You can pay on site in cash, by debit card, by post or credit card individually or as a group together.
You can find our prices at: Prices
Is the price per person meant?
Yes, the price is per person.
Are there children's prices?
Yes, Monday to Friday CHF 25.00 for one and for two hours of playtime per child. Also visible at PricesCould you please provide me with the text you would like me to translate into English?
Are the prices the same for children and adults on the weekend?
Yes.
Are there family prices?
No.
What prices apply on public holidays?
The Sunday prices, for children and adults.
Can payment be made by invoice?
Private events cannot be paid by invoice. Company, association, and school class events can be paid by invoice upon request. Inquiries can be sent via email to [email address]. info@adventure-arena.ch
Can companies and school classes pay by invoice?
Companies and school classes can pay by invoice by prior arrangement. Please contact us via email at: info@adventure-arena.ch
You can find our prices at: Prices
Are there special prices for school classes?
Yes, the price per person is CHF 22.00 for two hours of playtime. From 10 participants, two adult accompanying persons play for free. The price is valid during and outside of opening hours.
Process & Description
What can I experience in the Adventure Arena?
In the Adventure Arena, you experience a real gaming environment. Teams of 2-4 guests literally go through our adventures to master various mental and physical challenges. Success in a challenge means moving on to the next challenge and so on. If a challenge is not achieved, it can be repeated as many times as desired or you can move on to the next adventure.
A total of 20 different adventure rooms are available, which can be freely chosen and played multiple times. Try to solve as many missions as possible in one, two, or three hours of gameplay.
No video games, no virtual reality, no special clothing or equipment... real people, real adventures, real adrenaline and fun, that's the Adventure Arena!
Will we receive instructions before the games?
Yes, our guests are welcomed and receive an instruction.
Can the instruction also be given in English?
Yes.
How much earlier should we arrive for the instruction?
It would be optimal if you are ready for the instructions about 20 minutes before the start of the game.
How many people can play together in a group?
For group two to five people. If there are more people, multiple groups will be formed from all participants.
How long does a mission last?
Three to six minutes.
Can all missions be completed in one hour?
No, not quite all.
Can all missions be completed in two hours?
Yes, all missions can be completed and individual missions can be repeated.
Can it be played for more than two hours?
Yes, spontaneously and depending on availability.
What duration of play is recommended?
Two hours of playing time.
Can you eat something in the arena?
Yes. Depending on the location, we offer different menus and drinks. You can find the respective offers on the page of the corresponding location. Zurich I'm sorry, but you haven't provided any text to translate. Please provide the text you would like me to translate into English. Lucerne I'm here to help! Please provide me with the text you would like me to translate into English. BernCould you please provide me with the text you would like me to translate into English?
Is there a drinks/food menu available?
Yes, on the website at Zurich I'm here to help! Please provide me with the text you would like me to translate into English. Lucerne I'm sorry, but you haven't provided any text to translate. Please provide the text you would like me to translate into English. BernCould you please provide the text that needs to be translated into English?
Are the tasks the same at the Adventure Arena in Lucerne and Zurich?
Not all tasks are equal.
Birthdays
Can a birthday table be reserved?
Yes.
How much does a birthday table with decoration cost?
The price is CHF 5 per person. You can reserve a festively decorated birthday table, which will be ready for you one hour before or after the game.
The table is lovingly decorated by us and is fully equipped with plates, cutlery, and drinking cups. The Adventure Arena drinking cup is a small souvenir that can be taken home after the event. You are welcome to bring a birthday cake, however, additional food and drinks are not allowed.
Booking the birthday table is very easy through our platform. Reservation systemIf no table is available for selection during the booking process, unfortunately, all tables are already fully booked.
Can a birthday package be booked?
No, the playing time is reserved. Additionally, a birthday table can be reserved. You can reserve the game time and the birthday table through our website. Online reservation system book.
Will the birthday table be decorated?
Yes. The table is lovingly decorated by us and is fully equipped with plates, cutlery, and drinking cups. The Adventure Arena drinking cup is a small souvenir and can be taken home after the event. You are welcome to bring a birthday cake, however, additional food and drinks are not allowed. Booking the birthday table is very easy through our website. Reservation systemIf no table is available for selection during the booking process, unfortunately all tables are already fully booked. The price is CHF 5 per person.
Can we bring the decoration ourselves?
Yes.
Can a cake be brought along?
Yes, you can bring a cake, but only if you reserve a birthday table. Other food and drinks are not permitted.
Birthday Table Conditions:
The price is CHF 5 per person. You can reserve a beautifully decorated birthday table, which will be ready one hour before or after the party.
The table will be tastefully decorated and fully equipped with plates, cutlery, and glasses. The Adventure Arena cup is a small souvenir you can take home after the event. You can bring a birthday cake, but other food and drinks are not allowed.
Reserving a birthday table is easy thanks to our booking system. If no tables are available when you try to book, it unfortunately means they are all reserved.
Are snacks, fruits, drinks, etc. allowed to be brought along?
No.
Groups & School Classes
Are adventure games suitable for corporate events?
Yes, team spirit is encouraged!
Can we do a challenge?
Yes. With the help of our free Adventure Arena app, points can be collected to participate in a challenge.
Are there winner prizes from the arena?
No.
Is it possible to make a reservation outside of opening hours?
Yes, from six people - inquiry / registration by email to info@adventure-arena.ch
Where can I enroll a school class?
If you a School class If you want to register or check availability, please use the following: Please provide the text that you would like me to translate into English.Special conditions for school classes under 16 years old: CHF 22 per student. The first two accompanying persons are free of charge. Valid only for groups of 10 or more people and from Monday to Friday, 10:00-16:00.
Infrastructure
Does it have changing rooms and showers?
In Zürich: No
In Luzern: Yes
In Bern: Yes
Does it have lockers?
Yes.
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