Questions & Answers (FAQ) - ADVENTURE ARENA

Question 1

Do you still have available spots?

Accepted Answer

Below RESERVATION / BOOK NOW You always see the current availability.

Question 2

How can I contact the Adventure Arena?

Accepted Answer

Here you can find our catalog. Contact informationCould you please provide the text that needs to be translated into English?

Question 3

What are the arrival and parking options available?

Accepted Answer

Around the Adventure Arena, there are plenty of on-site free parking spaces available for cars, tour buses, and coaches, as well as additional parking options within a short walking distance.Public transportation:
Bus, tram, and train stations are located in the immediate vicinity of the Adventure Arena.

Question 4

What are the opening hours?

Accepted Answer

Here you can find our catalog. Opening hoursCould you please provide me with the text you would like me to translate into English?

Question 5

Food, Drinks & Restaurants

Accepted Answer

Adventure Arena Zurich:PizzaFlammkuchenChicken WingsChicken NuggetsBurgerHot DogChipsDessertsApéro Snack PlatterApéro Pizza PlatterMineral and soft drinksEnergy drinks and coffeeRestaurants in the area**Adventure Arena Luzern:**
- Pizza
- Schnitzel sandwich
- Garlic bread
- Ham and cheese toast
- Mineral water and soft drinks
- Energy drinks and coffee
- Restaurants in the vicinity**Adventure Arena Bern:**
- Pizza
- Chicken Nuggets
- French Fries
- Garlic Baguette
- Hot Dog
- Mineral water and soft drinks
- Energy drinks and coffee
- Beer, soft drinks, and long drinks
- A grill with outdoor lounge is available free of charge

Question 6

How many people can play in how large groups?

Accepted Answer

The individual missions can be played by teams of 2 to 5 people. From larger groups, any number of teams of 2-5 people can be formed. The teams always play among themselves, which means that no unfamiliar persons will be mixed into your team.

Question 7

What clothes should be worn in the Adventure Arena?

Accepted Answer

We recommend comfortable casual clothing or sportswear as well as closed-toe shoes such as sneakers.

Question 8

Do you have to be athletic for adventure games?

Accepted Answer

No.

Question 9

What is the minimum age?

Accepted Answer

Recommended minimum age is 6 years.

Question 10

Do children need accompanying adults during playtime?

Accepted Answer

Children under 10 years old need to have a companion with them during the games.

Question 11

From what age can children visit the arena on their own?

Accepted Answer

From 10 years old.

Question 12

Will the children be supervised / accompanied by the staff during their stay?

Accepted Answer

No.

Question 13

Are younger siblings allowed to come along?

Accepted Answer

Yes.

Question 14

Can pregnant women participate?

Accepted Answer

Yes, maybe not all missions. You are allowed to support the group.

Question 15

Is the Spiel Arena wheelchair accessible?

Accepted Answer

No

Question 16

Can a dog wait in the arena?

Accepted Answer

Yes.

Question 17

Do the participants need to be able to speak German or read it?

Accepted Answer

No.

Question 18

Is a reservation necessary?

Accepted Answer

Basically, you do not need a reservation during our regular opening hours. However, to avoid long waiting times on weekends and holidays, we recommend using our booking system for Saturdays, Sundays, and holidays.

For school classes, companies, and groups of 10 or more people, we also open outside of regular opening hours. Please contact us via email at: info@adventure-arena.ch

If you are registering a **school class** or checking availability, please use the following link. Special conditions for school classes under 16 years old: CHF 22 per student. The first two accompanying persons are free. Valid only for groups of 10 or more people and from Monday to Friday, 10:00–16:00.

Question 19

Can I book the reservation by phone or email? How can I make a reservation?

Accepted Answer

Please click here online. ReserveCould you please provide the text that needs to be translated into English?

Question 20

I am having issues with the online reservation. Where can I get help?

Accepted Answer

Please contact us at info@adventure-arena.ch

Question 21

How far in advance should be booked?

Accepted Answer

You can make reservations for several weeks or days in advance, as well as at short notice, for example on the same day.

Question 22

Can the game time be rescheduled?

Accepted Answer

Yes, depending on availability.

Question 23

Can the date be rescheduled for free?

Accepted Answer

Yes.

Question 24

Can the reservation be cancelled free of charge?

Accepted Answer

Yes.

Question 25

From how many people can I make a reservation?

Accepted Answer

Online reservations can be made starting from one person.

Question 26

We are unsure how many people will actually attend. How should we make a reservation?

Accepted Answer

The approximate number of people is sufficient for us. If a few more or fewer people come, this is not a problem.

Question 27

Do we have to pay for all registered participants if not everyone shows up?

Accepted Answer

No, payment is only for the people who are playing.

Question 28

Can we make a provisional reservation?

Accepted Answer

No, you can make a normal reservation and cancel for free if needed.

Question 29

Can the rooms be booked in advance?

Accepted Answer

No, the booking is for the playtime, not for the individual rooms. During the booked playtime of 1 or 2 hours, all rooms are available.

Question 30

Does a table need to be pre-booked?

Accepted Answer

We recommend booking a table in advance. info@adventure-arena.ch

Question 31

Is it possible to make a reservation outside of opening hours?

Accepted Answer

Yes, for groups of 6 people or more - please send your inquiry/registration via email to info@adventure-arena.ch. info@adventure-arena.ch

For reservations outside of opening hours, different prices apply. Please contact us by email.

Question 32

Can the Adventure Arena be booked exclusively?

Accepted Answer

Yes, for groups of 10 people or more - please send your inquiry/registration via email to info@adventure-arena.ch. info@adventure-arena.ch

For reservations outside of opening hours, different prices apply. Please contact us by email.

Question 33

What payment methods are available?

Accepted Answer

You can pay on site in cash, by debit card, by post or credit card individually or as a group together.You can find our prices at: Prices

Question 34

Is the price per person meant?

Accepted Answer

Yes, the price is per person.

Question 35

Are there children's prices?

Accepted Answer

Yes, Monday to Friday CHF 25.00 for one and for two hours of playtime per child. Also visible at PricesCould you please provide me with the text you would like me to translate into English?

Question 36

Are the prices the same for children and adults on the weekend?

Accepted Answer

Yes.

Question 37

Are there family prices?

Accepted Answer

No.

Question 38

What prices apply on public holidays?

Accepted Answer

The Sunday prices, for children and adults.

Question 39

Can payment be made by invoice?

Accepted Answer

Private events cannot be paid by invoice. Company, association, and school class events can be paid by invoice upon request. Inquiries can be sent via email to [email address]. info@adventure-arena.ch

Question 40

Can companies and school classes pay by invoice?

Accepted Answer

Companies and school classes can pay by invoice by prior arrangement. Please contact us via email at: info@adventure-arena.chYou can find our prices at: Prices

Question 41

Are there special prices for school classes?

Accepted Answer

Yes, the price per person is CHF 22.00 for two hours of playtime. From 10 participants, two adult accompanying persons play for free. The price is valid during and outside of opening hours.

Question 42

What can I experience in the Adventure Arena?

Accepted Answer

In the Adventure Arena, you experience a real gaming environment. Teams of 2-4 guests literally go through our adventures to master various mental and physical challenges. Success in a challenge means moving on to the next challenge and so on. If a challenge is not achieved, it can be repeated as many times as desired or you can move on to the next adventure.

A total of 20 different adventure rooms are available, which can be freely chosen and played multiple times. Try to solve as many missions as possible in one, two, or three hours of gameplay.

No video games, no virtual reality, no special clothing or equipment... real people, real adventures, real adrenaline and fun, that's the Adventure Arena!

Question 43

Will we receive instructions before the games?

Accepted Answer

Yes, our guests are welcomed and receive an instruction.

Question 44

Can the instruction also be given in English?

Accepted Answer

Yes.

Question 45

How much earlier should we arrive for the instruction?

Accepted Answer

It would be optimal if you are ready for the instructions about 20 minutes before the start of the game.

Question 46

How many people can play together in a group?

Accepted Answer

For group two to five people. If there are more people, multiple groups will be formed from all participants.

Question 47

How long does a mission last?

Accepted Answer

Three to six minutes.

Question 48

Can all missions be completed in one hour?

Accepted Answer

No, not quite all.

Question 49

Can all missions be completed in two hours?

Accepted Answer

Yes, all missions can be completed and individual missions can be repeated.

Question 50

Can it be played for more than two hours?

Accepted Answer

Yes, spontaneously and depending on availability.

Question 51

What duration of play is recommended?

Accepted Answer

Two hours of playing time.

Question 52

Can you eat something in the arena?

Accepted Answer

Yes. Depending on the location, we offer different menus and drinks. You can find the respective offers on the page of the corresponding location. Zurich I'm sorry, but you haven't provided any text to translate. Please provide the text you would like me to translate into English. Lucerne I'm here to help! Please provide me with the text you would like me to translate into English. BernCould you please provide me with the text you would like me to translate into English?

Question 53

Is there a drinks/food menu available?

Accepted Answer

Yes, on the website at Zurich I'm here to help! Please provide me with the text you would like me to translate into English. Lucerne I'm sorry, but you haven't provided any text to translate. Please provide the text you would like me to translate into English. BernCould you please provide the text that needs to be translated into English?

Question 54

Are the tasks the same at the Adventure Arena in Lucerne and Zurich?

Accepted Answer

Not all tasks are equal.

Question 55

Can a birthday table be reserved?

Accepted Answer

Yes.

Question 56

How much does a birthday table with decoration cost?

Accepted Answer

The price is CHF 5 per person. You can reserve a festively decorated birthday table, which will be ready for you one hour before or after the game.

The table is lovingly decorated by us and is fully equipped with plates, cutlery, and drinking cups. The Adventure Arena drinking cup is a small souvenir that can be taken home after the event. You are welcome to bring a birthday cake, however, additional food and drinks are not allowed.

Booking the birthday table is very easy through our platform. Reservation systemIf no table is available for selection during the booking process, unfortunately, all tables are already fully booked.

Question 57

Can a birthday package be booked?

Accepted Answer

No, the playing time is reserved. Additionally, a birthday table can be reserved. You can reserve the game time and the birthday table through our website. Online reservation system book.

Question 58

Will the birthday table be decorated?

Accepted Answer

Yes.
The table is lovingly decorated by us and is fully equipped with plates, cutlery, and drinking cups. The Adventure Arena drinking cup is a small souvenir and can be taken home after the event. You are welcome to bring a birthday cake, however, additional food and drinks are not allowed. Booking the birthday table is very easy through our website. Reservation systemIf no table is available for selection during the booking process, unfortunately all tables are already fully booked. The price is CHF 5 per person.

Question 59

Can we bring the decoration ourselves?

Accepted Answer

Yes.

Question 60

Can a cake be brought along?

Accepted Answer

Yes, you are welcome to bring a birthday cake, but additional food and drinks are not allowed.

Question 61

Are snacks, fruits, drinks, etc. allowed to be brought along?

Accepted Answer

No.

Question 62

Are adventure games suitable for corporate events?

Accepted Answer

Yes, team spirit is encouraged!

Question 63

Can we do a challenge?

Accepted Answer

Yes. With the help of our free Adventure Arena app, points can be collected to participate in a challenge.

Question 64

Are there winner prizes from the arena?

Accepted Answer

No.

FAQ's

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